A Beginner’s Guide to Understanding Car Rental Policies in Dubai

Renting a car in Dubai can be very amazing and adventurous.

But, the paperwork, rules and regulations, the hidden charges can sometimes turn the entire process into a complicated and even stressful experience.

What if you break the rule by mistake? What if you get confused with the fuel policy? How much is the security deposit?

Now, you don’t need to be a rental-agreement specialist in order to be sure of yourself.

If you have the right information, you will not only know what to ask but also what to expect so that you can have a hassle-free car renting experience in Dubai without any surprises at all.

Here’s your beginner-friendly guide to understanding car rental policies in Dubai — using real examples from the well-known provider to illustrate the details.

Car Rental Policies in Dubai: A Beginners Guide

1. Licence, Age & Basic Eligibility

Before you jump in the driver’s seat, the first step is meeting the basic eligibility conditions.

• The age limit to rent a car is 22.

• Must have a valid driving licence.

• If you’re visiting as a tourist, your home country licence may be acceptable — but check with the agency.

Tip: Always bring your Emirates ID (if resident), valid driver’s licence and a credit card (companies require this). 

1. Booking Duration, Return Policy & Mileage

When you rent a car, you’ll need to understand how long your rental period is and any limits on usage:

• Rental period charges are calculated on a 24-hour basis.

• There is a mileage allowance: for daily/weekly rentals typically ~200 km/day; monthly rentals ~4,500 km/month.

• If you return the car late, you may be charged for an additional full day. A grace period may apply.

1. Tolls (Salik) & Additional Charges

These are areas where “hidden costs” often hide — understanding them helps avoid surprises.

• Tolls (Salik): Rental vehicles may have Salik tags. Each toll gate crossing is charged which is ~AED 5.25.

• Security deposit: A deposit is held prior to rental – for example, it requires a deposit (tourists ~AED 1,500; residents ~AED 1,000) depending on vehicle category.

• Fines & violations: As the hirer you are responsible for traffic fines.

Tip: Before you accept the car, check the fuel level, record it (photo helps) and ensure you understand how tolls work. Also ask what the expected deposit is and when it will be returned.

1. Insurance, Damage & Use Restrictions

This is the part where you want clarity — because you don’t want to wake up to big repair bills.

• Vehicles are insured for driving on paved roads within the UAE. Off-road use, sandy deserts or un-approved roads are not allowed.

• If you’re at fault in an accident, you’ll likely pay an excess (starting ~AED 1,500 + VAT) depending on vehicle category. Police report required.

• Additional driver? You’ll need to submit documents; extra driver fees apply.

Tip: Take photos upon pickup of any existing scratches or dents. Ask what the excess is. Drive carefully and stay on approved roads.

1. Geographical Limits & Usage Conditions

You’ll want to know where you can drive the rental car and what uses are not allowed.

• For example, limits used within the United Arab Emirates.

• Off-road driving, desert dunes (unless explicitly allowed), or taking the vehicle outside designated areas may violate the contract.

1. Return & Late Fees

You’ll need to know what happens at the end of your rental. Return the vehicle at the agreed date/time and fuel level. Late returns often cost the price of another day. Car rental firms allow a small grace period (~2 hours) but after that extra charges apply.

If you anticipate delay, contact the rental provider early to avoid auto extra day charges.

1. Booking, Payments & Contract Tips

• Confirm total rental cost including standard charges (vehicle rate, insurance, mileage, fuel policy).

• Payment Modes: Check the payment methods properly; Visa/Mastercard, some companies also allow debit cards.

• Check Contract: Must read the contract carefully; i.e., Vehicle insurance, car category, fuel policy, duration of pickup and drop-off.

• Trust only the official website to book a vehicle. Also look for reviews.

Final Word

Safe driving!Renting a car in Dubai can be smooth, convenient and even fun for the ones who understand the guidelines and drive information. From licences and deposit rules through fuel policies and insurance excesses — being aware of the details keeps you free from surprises and lets you concentrate on the ride.

You’ll be ready if you check the eligibility first, read the contract thoroughly, respect the fuel and mileage rules, and return the car on time.

And if you choose a trustworthy company and mentions terms clearly and provides 24/7 assistance — you will not be worried when driving.

So do not hesitate: select your dates, pick your car, verify those critical policy checkpoints, and get ready to discover Dubai in a responsible way.

Your next rental? It’s going to be confident, stress-free and well-informed.