Frequently Asked Questions

What is the minimum age requirement to rent a car?

Hirers must be age 22 years and above and should hold a UAE License for more than 1 year. New license holders are acceptable if backed by their home country license, which is at least 1 year old and valid.

What is the minimal rental period?

Falcon Drive Car Rental, the minimum rental period is 1 day for any car.

What happens if I return the car late?

An Additional day charge is applied.

What is our fuel policy?

The hirer should return the car at the same fuel level received. If not, the hirer will be charged the cost of fuel plus a service charge.

Is it possible to extend the rental period beyond the initial booking?

Absolutely! Rental extensions can be made within the rental period at any time. Contact us at +971508201505.

Can someone other than myself drive my rented car?

No, only the customer who has submitted their valid documents and details is eligible to drive. However, more drivers can be added if they submit the required documents and pay the registration fee.

What is our Salik (toll) policy?

All our vehicles are installed with a Salik tag. Each crossing at the Salik toll gate will incur a 5.25 AED charge.

What to do in the event of a car accident?

In the unfortunate event of an accident, the customer is required to not move the car from the point of accident or damage, except in the cases where there is only minimal damage or if the vehicle is causing a traffic obstruction. Contact the police as soon as possible and remain with the car till they arrive. The customer is required to provide us with a police report. If required, we will provide the hirer with a replacement vehicle.

What is your policy on additional drivers?

The hirer may add an extra driver for an additional cost, provided that he/she provides the required documents and fulfils all the necessary requirements.

What should you do in the event of a car breakdown?

If your rented car suffers a breakdown, at Falcon Drive Car Rental, we offer 24/7 roadside assistance. Reach out to us using our 24hr no: +971508201505. if required, we will provide the hirer with a replacement vehicle.

What do you do if your vehicle gets stolen?

Immediately report the theft to the police, obtain a copy of the police report and then notify Falcon Drive Car Rental.

What should you do if you receive any traffic offense or parking violation?

All fines or offences related to Falcon Drive Car Rental vehicles are processed by our team and subsequent notification and costs are invoiced to the customer.

What is your policy on traffic violations?

Drivers are expected to abide by the traffic rules and regulations. For every traffic fine incurred you will be charged a fee of 10% to cover administration charges and 20 AED RTA acknowledgement fee. (As per the contract)

What is our off-road policy?

All our vehicles are to only be driven on regularly maintained roads, off-road use is a violation of the rental agreement.

What is our policy on hit and run?

In the case of a hit and run, the customer is liable to pay insurance excess as per the contract. A police report is mandatory.

What is Insurance Excess?

In an event of an accident where the customer is at fault he/she needs to pay Insurance Excess as per Hire Agreement. A valid police report is mandatory.

Do you offer delivery and pick-up for your vehicle?

For our customer's convenience we offer vehicle delivery and pick-up services across Dubai, for an additional fee.

What should I know about parking availability and procedures in the UAE?

Parking in UAE is readily available. Parking along the roadside is paid parking with parking meters installed all over UAE. Customers are expected to pay all parking-related charges by themselves during the rental period.

What should I do when my vehicle needs servicing and maintenance?

Please inform Falcon Drive Car Rental customer service representatives. They will book your vehicle in for service and arrange a replacement vehicle.

10. Is there any good way to find car rental deals in Dubai?

Yes, to get best rent a car Dubai deals, book early, compare rates online, and check for seasonal car rental offers and promotions. For more info, please check our website.

9. Is it possible to get a monthly car lease in Dubai for personal or business use?

Yes, you can check falcon drive or Hala drive car rental offer to get monthly car leasing in Dubai tailored for residents, tourists, and corporate needs—with all-inclusive packages that cover maintenance, insurance, and replacements.

8. Are there any additional charges in Dubai car rental?

Some car rental services in Dubai may charge for Salik (toll), extra mileage, fuel, or late returns. Always review the rental agreement to avoid surprises.

7. What are the advantages of renting cars instead of using public transportation systems in Dubai?

The excellent public transportation in Dubai matches well with car rentals because renting a vehicle gives travelers the freedom to explore regions beyond the city limits while having the convenience of flexible settings for tight travel plans.

6. Where can I find car rental services that provide pickup services from the Dubai airport?

Major rental companies operating in Dubai like Falcon drive, hala drive car rental or Quick lease provide complete airport-based services which make traveling easier for their customers.

5. The main distinction in Dubai exists between car hire agreements and car lease terms.

Dubai car hire provides limited-term vehicle rentals and Dubai car lease extends over 12 months with complete maintenance coverage and insurance benefits.

4. Does Dubai permit car rentals using United Kingdom and United States driving licenses and European licenses?

Tourists holding UK, US or European Licenses can hire a car in Dubai through their home driving permits unless the license texts require translation with an IDP.

3. What are the affordable car rental solutions available in Dubai?

Among various, the few reliable and budget friendly car rental options includes Falcon Drive and Hala rent a car. You can also check the selection of affordable cars which start at AED 40 every day combined with exclusive cheap rental deals for extended leases.

2. What is the price range for car rentals in Dubai?

Car rental costs in Dubai depend on which vehicle you select and how long you want it as well as what rental company you use. The starting price for economy rentals in Dubai stands at AED 50 per day as luxury car rentals can reach prices exceeding AED 1000. You can also get rent a car deals in Dubai by visiting our website.

1. Which documents are necessary for car rental in Dubai?

Rental car services in Dubai require valid driving license together with passport or Emirates ID and a credit card. For renting vehicles in Dubai visitors need their resident driving license along with an International Driving Permit.

© All Right Reserved By Quick Digitals.
Icon